Care Management 101

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Step 1: Care Management Introduction

(Updated February 23rd 2017)

 

Step 1 is designed for a new Care Manager who has recently been hired. This step directs the new CM to the MiCMRC Complex Care Management Training course registration and suggested orientation experiences.

 

For an Overview of Care Management Click Here

For a copy of the CM 101 Roadmap Click Here

MiCMRC Courses

Tools

Tools

Care Manager Job Descriptions

Job descriptions for both Moderate and Complex Care Managers

Tools

Transition of Care Roles

Helps identify team members involved with transitions of care

Tools

Practice Workflows for Care Managers

Provides examples of practice workflows, regarding referrals, transitions of care, and others

Tools

My Shared Care Plan

Gives an example of a shared care plan

Tools

Case Closure - Five Step Process

Case closure activity sheet from Spectrum Health

Tools

Care Manager Scripting

Provides a phone script for care mangers when engaging/working with patients.

Tools

Care Management Patient Handout

Scripting tool to help introduce care managment services specific to your patients within your practice(s)

Tools

Center for Health Care Strategies Care Management Definition and Framework

Published by Center for Health Care Strategies, Inc., 2007

Guides and Policies

Guides and Policies

What Does Embedment Look Like?

Takes a look at how care management is integrated within the practice.

Guides and Policies

MiPCT Complex and Moderate Care Management Orientation Reference Guide

Tools

Center for Health Care Strategies Care Management Definition and Framework

Published by Center for Health Care Strategies, Inc., 2007