Care Management 101

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Step 1: Care Management Introduction

(Updated October 25, 2017)

 

Step 1 is designed for a new Care Manager who has recently been hired. This step directs the new CM to the MiCMRC Complex Care Management Training course registration and suggested orientation experiences.

 

 

Complex Care Management Training

Complex Care Management Course

MiCMRC Complex Care Management Course

The MiCMRC Complex Care Management course is designed to prepare the healthcare professional for the role of Complex Care Manager. The course provides a mixture of learning both on-line and in person. For more information regarding the course as well as registration Click Here.

Course

MiCMRC approved Self-Management Support Courses and Resources

To access the list of the MiCMRC approved Self-Management Support courses, Click Here.  The list of MiCMRC approved Self-Management Support Courses contains a detailed summary of each course, with associated objectives, location, cost and more.

Additionally, for “Self-Management Support Tools and Resources” Click Here.  The list of Self-Management Support Tools and Resources document offers an “at a glance” summary with descriptions and website links to access the reference.

Program Specific Modules

Modules

Program Specific Modules & Resources

Click on a program listed below for more information on required learning modules.

Additional Learning

Course

eLearning Courses

The online eLearning series* is open to all care managers and physician office team members at no cost. Each lesson is stand-alone and may be completed at a time that works for you! The Basic Care Management Program consists of a series of online, interactive modules.  Each module has brief 15-30 minute lessons; ideal for the busy learner. The following eLearning courses are available:

  1. Role of the Care Manager
  2. Care Planning
  3. Medication Management
  4. Introduction to Advance Care Planning & Palliaitve Care
  5. Transitions of Care in the Primary Care Setting
  6. 5 Step Process

*Qualifies for Longitudinal Learning Credits

Care Management Resources

Care Management Implementation Guides

Guides and Policies

What Does Embedment Look Like?

Takes a look at how care management is integrated within the practice.

Guides and Policies

Safety Net Medical Home Initiative Implementation Guide

Safety Net Medical Home Initiative, April 2011

Tools

Center for Health Care Strategies Care Management Definition and Framework

Published by Center for Health Care Strategies, Inc., 2007

Care Management Resources

Job Descriptions

Tools

Care Manager Job Descriptions

Job descriptions for both Moderate and Complex Care Managers

Other Suggested Experiences

Shadowing care manager

Shadowing other team members