Care Management 101 is a suggested road map of staged content for the new Care Manager (CM) to guide developmental activities over the first year. Care Managers may also use the roadmap as a checklist to identify both areas of strengths and gaps. The CM 101 road map may be utilized to create customized curriculum for self-study based on the CM's self-assessment.
Step 1 is designed for a new Care Manager who has recently been hired. This step directs the new CM to the MiCMRC Complex Care Management Training course registration and suggested orientation experiences.
Step 2 provides additional links to recorded webinars and resources to facilitate the Care Manager's growth including chronic condition pages, topic pages and care management assessment and screening tools.