Five Step Process

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Five Step Process

The Five Step Process describes the care management process as it relates to assessment, planning, facilitation, care coordination, evaluation and advocation. This module will focus on each step and the care manager's role with each.

Lesson 1: Five Step Process

Estimated Completion Time: 30 minutes


  • Describe the goals of care management
  • Define the care management five step process
  •  the care manager's role in each step of the Five Step Process

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