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Patient and Family Engagement

Patient and Family Engagement is designed to help the care manager encourage patients along with their family to take part in their healthcare. This course provides the learner with resources and tools to help motivate patients by developing skills via interventions to increase activation and promote positive patient behavior.

The estimated time to complete the module is 60 minutes.

CE participants who successfully view the lesson of the module and complete the online CE request process including required evaluation with email address will earn 1.0 Nursing or Social Work CE contact hours

A Certificate of Completion is available for non-CE participants


  • Define Patient and Family Engagement
  • Describe concepts integral to patient and family engagement
  • List potential challenges to effective patient and family engagement
  • Incorporate evidence-based engagement strategies when working with patients and families
  • Increase awareness of the positive expected outcomes for successful patient and family engagement
  • The care manager learner will be able to utilize concepts of patient and family engagement while working with patients in the ambulatory care setting in order to improve patient outcomes.



Estimated Completion Time: 60 minutes

Continuing Education and Disclosures

Request CE Credit or a Certificate of Completion

Upon completion of the lesson, click here to request credit in the form of CE Credit or a Certificate of Completion

Continuing Education and Disclosures


Nursing CE Contact Hours: 1.0

The planners have reported no relevant conflict of interest for the purpose of the “The Role of the Care Manager” module of the Basic Care Management Program.

There is no commercial support for this activity.

This module is available for CE credit until February 14, 2019.

This continuing nursing education activity was approved by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. (OBN-001-91)

Social Work:

Social Work CE Contact Hours: 1.0

"Michigan Care Management Resource Center is an approved provider with the Michigan Social Work Continuing Education Collaborative."

Approved Provider Number: MICEC 110216