Community Resources

• Oncology
• Care Management 101

PDCM_Oncology_Community_Resources_V5 (3).xlsx

PDCM Oncology Community Resources

Website

• Patient Centered Medical Home

Website with information about many pediatric chronic health conditions and tips about how to build a family centered medical home. It is an excellent resource for professionals and family members

Tools

• Quality

From the Institute for Healthcare Improvement, Cambridge, MA

Tools

• Documentation Templates

A concise tool to track the care manager's work with an individual patient and includes list of billing codes

HICM Care Manager Activity Tracking Worksheet.xlsx

HICM Care Manager Activity Tracking Worksheet.xlsx

Article

• Health Literacy
• Care Management 101

From PubMed Central

Website

• Quality

Web site provides Lean background, tools, videos, websites, and highlights Michigan Practices Lean Collaboratives.

Website

• Quality
• Patient Centered Medical Home

Website focused on chronic care model and includes tools, literature, resources

Article

• Care Management 101
• Care Coordination

A synthesis paper that defines care management and looks at the evidence and explores the potential for care management to improve quality of care and reduce costs for people with complex health care needs. Bodenheimer, T; Berry-Millett, R. Robert Wood Johnson Research Synthesis Report No. 12 December 2009

Article

• Health Literacy

Health Literacy Interventions and Outcomes.pdf

Health Literacy Interventions and Outcomes: An Updated Systematic Review

From the Agency for Healthcare Research and Quality

Improving Health Literacy to Protect Patient Safety.pdf

“What Did the Doctor Say?:” Improving Health Literacy to Protect Patient Safety

From the Joint Commission Public Policy Initiative

Improving Communication with Older Patients.pdf

Improving Communication With Older Patients: Tips From the Literature

From the Family Practice Management journal of the American Academy of Family Physicians

The Health Literacy and Plain Language Resource Guide.pdf

The Health Literacy & Plain Language Resource Guide

From Health Literacy Innovations for the AmeriHealth Mercy Family of Companies

The Meaning and Measuring of Health Literacy.pdf

The Meaning and the Measure of Health Literacy

From the Journal of General Internal Medicine

Tools

• Health Literacy
• Care Coordination

Online tool created through the University of Michigan to help patients search medical terms in plain language