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Displaying 1 – 10 of 518 resources selected


Medical Home Portal

Website with information about many pediatric chronic health conditions and tips about how to build a family centered medical home. It is an excellent resource for professionals and family members


IHI Quality Improvement Resources

From the Institute for Healthcare Improvement, Cambridge, MA


HICM Care Manager Activity Tracking Worksheet

A concise tool to track the care manager's work with an individual patient and includes list of billing codes


The METER: A Brief, Self-Administered Measure of Health Literacy

From PubMed Central


Lean for Clinical Redesign Clinical Quality Initiative

Web site provides Lean background, tools, videos, websites, and highlights Michigan Practices Lean Collaboratives.


Improving Chronic Illness Care

Website focused on chronic care model and includes tools, literature, resources


RWJF Synthesis Project: Care Management of Patients with Complex Health Care Needs

A synthesis paper that defines care management and looks at the evidence and explores the potential for care management to improve quality of care and reduce costs for people with complex health care needs. Bodenheimer, T; Berry-Millett, R. Robert Wood Johnson Research Synthesis Report No. 12 December 2009


Health Literacy Articles

Improving Communication with Older Patients.pdf

Improving Communication With Older Patients: Tips From the Literature

From the Family Practice Management journal of the American Academy of Family Physicians

The Health Literacy and Plain Language Resource Guide.pdf

The Health Literacy & Plain Language Resource Guide

From Health Literacy Innovations for the AmeriHealth Mercy Family of Companies


Plain Language Medical Dictionary

Online tool created through the University of Michigan to help patients search medical terms in plain language