Closing the Quality Gap: A Critical Analysis of Quality Improvement Strategies
From Agency for Healthcare Research and Quality. Vol 7: Care Coordination Shojania KG, McDonald KM, Wachter RM, Owens DK, editors. Technical Review 9 (Prepared by Stanford-UCSF Evidence-Based Practice Center under contract No. 290-02-0017). AHRQ Publication No. 04(07)-0051-7. Rockville, MD: Agency for Healthcare Research and Quality. June 2007
This paper develops a working definition of care coordination, applies it to a review of systematic reviews, and identifies theoretical frameworks that might predict or explain how care coordination mechanisms are influenced by factors in the health care setting and how they relate to patient outcomes and health care costs.
RWJF Synthesis Project: Care Management of Patients with Complex Health Care Needs
A synthesis paper that defines care management and looks at the evidence and explores the potential for care management to improve quality of care and reduce costs for people with complex health care needs. Bodenheimer, T; Berry-Millett, R. Robert Wood Johnson Research Synthesis Report No. 12 December 2009