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MiCMRC Complex Care Management Course


For MiCMRC Complex Care Management (CCM) Course Registration Click Here

  • Open to care managers in practices participating in BCBSM PDCM, Priority Health care management, SIM, and CPC+

  • No course fee!

  • Provides Nursing AND Social Work CEs!


The MiCMRC Complex Care Management course is designed to prepare the healthcare professional for the role of Complex Care Manager. Click Here for The CCM Course Flyer


Course content is applicable to all Care Managers in the ambulatory care setting, working with complex patients. The MiCMRC Complex Care Management Course (CCM) curriculum provides the framework for the complex care management role, foundational elements of integration into the ambulatory care setting, and development of complex care management skills.

CMRC requires the PO leader, practice manager or attendee's direct manager to register the care manager for the Complex Care Management Course. This will facilitate accuracy of completion of the course registration fields and access to longitudinal resources for your staff.


Course Schedule 

DAY 1: Introduction, Live one-hour logistics webinar

Day 2: Self-study, recorded webinars, post-tests, (approximately 6 hours of self-study)

Day 3&4: In-person training, 8 hours each day


**For High Intensity Care Model Managers (HICM) ONLY - HICM now integrates with the CCM course. HICM participants are required to complete the MiCMRC CCM course and two subsequent HICM self-study modules that provide the additional specific information for the HICM program.


NOTES: If you have 15 or more Care Managers in your area and would like the MiCMRC team to provide a regional training at your location please submit your request to:

For questions please contact: