Training & Support

Back to top

MICMT Complex Care Management Course

(Updated May 3rd, 2019)

For MICMT Complex Care Management (CCM) Course Registration Click Here

  • Open to care managers in practices participating in BCBSM PDCM, Priority Health care management, SIM, and CPC+

  • No course fee!

  • Provides Nursing AND Social Work CEs!


The MICMT Complex Care Management course is designed to prepare the healthcare professional for the role of Complex Care Manager. Click Here for The CCM Course Flyer


Course content is applicable to all Care Managers and healthcare professionals in the ambulatory care setting, working with complex patients. The MICMT Complex Care Management Course (CCM) curriculum provides the framework for the complex care management role, foundational elements of integration into the ambulatory care setting, and development of complex care management skills.

MICMT requires the PO leader, practice manager or attendee's direct manager to register the care manager for the Complex Care Management Course. This will facilitate accuracy of completion of the course registration fields and access to longitudinal resources for your staff.



MICMT CCM Course is a blended learning activity and consists of the following components:

  1. Recorded webinar, orientation to MICMT CCM Course.
  2. Self-study web based modules
  3. In-person training, one 8 hour day
  4. MICMT CCM Course Statewide Post Test and course evaluation

Successful course completion: Learner completes all course components as listed above and achieve a "Pass" score of 80% or greater on the MICMT CCM Course Statewide Post Test.

For High Intensity Care Model Managers (HICM) ONLY - HICM now integrates with the CCM course. HICM participants are required to complete the MICMT CCM course and two subsequent HICM self-study modules that provide the additional specific information for the HICM program.


NOTE: If you have 15 or more Care Managers in your area and would like the MICMT team to provide a regional training at your location please submit your request to:


For questions please contact: