Back to top


Displaying 11 – 20 of 359 resources selected


Pediatric Weight Management Resources


Patient-Centered Care: What Does It Take?

From the Commonwealth Fund. Executive summary describes patient-centered care and success models. October 2007


Reduced Readmissions - Reform’s Low-Hanging Fruit

From Institute for Healthcare Improvement via Health Insight. Boutwell, A. Reduced Readmissions - Reform’s Low-Hanging Fruit: How can we be sure it’s within our grasp? Healthcare Executive March/April 2011


Plain Language Medical Dictionary

Online tool created through the University of Michigan to help patients search medical terms in plain language


NCQA Patient-Centered Medical Home Resources

From the National Committee for Quality Assurance


HICM Care Manager Activity Tracking Worksheet

A concise tool to track the care manager's work with an individual patient and includes list of billing codes


Health Literacy Articles

Improving Communication with Older Patients.pdf

Improving Communication With Older Patients: Tips From the Literature

From the Family Practice Management journal of the American Academy of Family Physicians

The Health Literacy and Plain Language Resource Guide.pdf

The Health Literacy & Plain Language Resource Guide

From Health Literacy Innovations for the AmeriHealth Mercy Family of Companies


AHRQ Patient-Centered Medical Home Resources

From the Agency for Healthcare Research and Quality


Closing the Quality Gap: A Critical Analysis of Quality Improvement Strategies

From Agency for Healthcare Research and Quality. Vol 7: Care Coordination Shojania KG, McDonald KM, Wachter RM, Owens DK, editors. Technical Review 9 (Prepared by Stanford-UCSF Evidence-Based Practice Center under contract No. 290-02-0017). AHRQ Publication No. 04(07)-0051-7. Rockville, MD: Agency for Healthcare Research and Quality. June 2007

This paper develops a working definition of care coordination, applies it to a review of systematic reviews, and identifies theoretical frameworks that might predict or explain how care coordination mechanisms are influenced by factors in the health care setting and how they relate to patient outcomes and health care costs.


Improving Chronic Illness Care

Website focused on chronic care model and includes tools, literature, resources